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Patient Services Representative - Mercy Urgent Care - PRN in Paducah, KY at Mercy Health

Date Posted: 11/13/2018

Job Snapshot

Job Description

Job Summary

BASIC PURPOSE:

Gather patient information in the function areas of payment planning, insurance verification and treatment records. Works independently with general supervision in order to pre-register all scheduled patients for services to be rendered, verifying insurance benefits and obtaining pre-certifications as require.

Qualifications - Minimum

EDUCATION, SPECIALIZED AND/OR TECHNICAL KNOWLEDGE REQUIREMENTS:

High School DIploma/GED required

Additional College or Vocational Training or  3 years experience preferred

Demonstrated ability to multi-task; time management and problem solving skills' computer skills; excellent interpersonal and verbal communication skills.

General insurance, co-pay collection, medical terminology kowlegde, as well as working knowledge of office technologies.

Demonstrates the ability to respond to specific issues and data reflective of patient's status. Requires understanding and compassion with firm resolve.

Demonstrates the knowledge and skills necessary to provide for the primary population of patients served in the department. 

Shift and Job Schedule

7:00 am - 7:00 pm

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.