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Nutrition Ambassador Casual Pool PRN in Lima, OH at Mercy Health

Date Posted: 7/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    Lima, OH
  • Job Type:
    Health Care
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Summary

This position is responsible for the delivery or Room Service meals served to hospital patients. The ambassadors function as part of a comprehensive team that ensures the delivery of food and services to patients and the patient's guest that exceeds expectations. 

Bedside Order Entry -- Ambassador will take the patient's meal order at bedside (B/L/D) utilizing an IPAD and assisting the patient through the ordering process

Ambassador will pick up the patient tray cart and proceed to delivery the trays to the patients with complete follow through including proper scripting, ticket review, opening items, tray set up and the promoting of the tray through the tray monitor system

Ambassador will remove the tray as he/she is continually circulating on the assigned floor and rounding on each patient to ensure satisfaction with the meal

AM Beverage Cart service -- Patients and guests are offered a beverage 1st thing in the morning as a courtesy

PM Dessert Cart service -- Patients and guests are offered a dessert type snack in the afternoons and evening as the patient's diet permits

Unit Stock -- Ambassador will stock the unit refrigerator and the freezer in accordance with the appropriate par levels set for each specific unit and patient need


Hours per pay period: Contingent

Required: High School Diploma or GED

Preferred: Customer Service Experience

As a Mercy Employee - you will receive Competitive benefits:

  • Competitive compensation and benefits packages that reflect our commitment to providing fair and just workplaces.  Full Time and Part Time eligibility starts for those hired into positions, 16 hrs. or more per week.
  • Wellness programming designed to help our associates enhance their health- mind–body--soul, including a comprehensive annual health risk assessment. Includes opportunity for affordable membership to fitness centers on-site or in close proximity to our facilities.
  • Culture- Mercy Health’s Mission and Vision creates a culture that is truly participatory that helps strengthen diversity and inclusion.
  • Growth-Once you've joined our team, you will discover a variety of traditional and online learning opportunities, including tuition reimbursement, to help you acquire new skills and obtain degrees, certifications and CEUs. Our managers will coach you toward greater success.
  • Recognition-We recognize our associates through programs that include service awards, celebrations and personal appreciation. During annual survey associates are assessed for satisfaction with our organization and managers, and to identify areas for improvement.

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.